THESAABSITE.COM TESTIMONIALS

I'm always pleased you have what I'm looking for, the tutorials and other info are helpful, and I always get my parts next day! SB

Thank you for providing all of the information you provide. It's strange these days to get something for free. You've saved me time, effort, stress, and money. Best of all, I was able to do a head gasket replacement with no prior experience. Thanks to you I've learned a lot, and now have the proper footing to learn more about auto repair. I'll make sure to bring you any business I can as a sign of my appreciation. Thanks again, it's partly because of you that I now have such a love for
classic Saabs.

Between Saabcentral.com and thesaabsite.com I now have a greater understanding of my first European auto and all that goes into it. Thanks loads!
I'll be sure to order all my parts through you guys.

AWESOME SPORT EXHAUST FROM SAABSITE !!AND GOT IT WITHIN THREE DAYS!! NOW I CAN DRIVE TO FLA. WITH A BRAND NEW SPORT EXHAUST AND GET EVEN BETTER GAS MILEAGE!!! PLUS I GET TO LISTEN TO EVERY NOTE:)  THANKS  THANKS   THANKS
YOU GUYS ARE GREAT!!! RJ

WOW!  The Speedo cable I ordered on Wednesday (order #9208862) arrived the next day...and almost in less than 24 hours!  THAT'S service!  It warms my heart that some people still care about customer service.  Please keep it up.  David

Having recently replaced the heater valve and complete dashboard on my 86 SAAB 900, I found the heater switch and vent selector out of action. Fortunately your site identified the correct order of the wires on the selector valve and the need to ensure all vacuum hoses were intact!  I'm now back in action and again a happy SAAB driver.  Thanks for your great site. DA

Thank you and The Saab Site for the parts [Heater Core/required kit and blower fan - 95 9000 Areo]. And thanks for your sites recommendation on the blower fan!. When I got the heater core apart it was leaking as expected, but when, by your suggestion I took the plastic fan casing apart [easy job], the still
working blower fan was a (well used electrical)- mess. I put it back shiny and new! USPS and Canada post made tracking very easy and calmed my apprehension as to - 'where is my part'. I just wanted to thank you for your tech support. It would not have been possible to replace my heater core and fan motor without the detailed instructions on your web site and the tech help over the phone. Thanks again!  KR

Needed new antenna mast for '96.  Dealer wanted $86 ! But when I got there they told me it was only available in silver metal and the original
anodized black for my car was no longer available.  So I ordered the $23 AFT mast from your site and took advantage of the entry box on your order
page to enter my year and make to avoid any mistakes. Even though your site showed a picture of a silver replacement mast I opened the box and found a
healthy looking BLACK replacement mast ! Cool.  I am a picky SOB and even though your site warned that the AFT mast had a different shaped tip etc. I
found the part to be exceptional. The difference in tip is not noticeable and when this great looking mast retracts the tip sits nice, snug, and
flush where it should like the original. Man I couldn't be happier. Thank you! P

Just want to let you know...I had a DIC on my Saab 95 go bad suddenly and found the best price (by far) on your site. I ordered it using the 2 day
shipping option thinking chances were slim that it would really arrive that quickly. At 7:30PM, UPS showed up with the package! Great service, great
prices. Now my only question  - since the misfires from the bad DIC toasted the CAT converter - is that why you don't stock those replacements.
Thanks so much, you saved my week, not to mention my bank account.

Thanks! You have the best service of any Saab site on the web that I've interacted with. Thanks for the great information, intelligent phone service, and quick response and shipping. LR

As the owner of a 1994 Saab 900S V6 who has had nothing but expensive repairs for since the warranty expired, I want to thank that Saab Site for the blogs and tech help.  I am an officer in the US navy and move every two to three years and need the assistance while I do the search for a mechanic that I can trust in every new place.  Thanks for your help and thanks to all of your members who lend sage advice as well.  Eddie, Chicago, IL

I just want to say to you guys and gals at thesaabsite and big thanks for all your help and dedication to the Saab community. I know without you guys, I would have given up on Saabs years ago. From your awesome line of of products and excellent help from the FAQ's section. Unfortunately, I live in a neck of the woods where I only have 1 Saab dealer (or anybody that is willing to work on Saabs at that) in a 80 mile radius. and every time I have sent work to be done at their place, the problem only seemed to get worse when getting it back from the place. So I decided to start doing my own work on the Saabs 2 years ago, with the great help from your site for parts and information. And have been extremely happy since. So again, I just want to say thank you for all of your excellent help. Thank you very much for you time and help, CN

My order started off nice then ended up with missing parts, wrong parts, and extra weird parts. But your quick response to my inquiry and taking care of the problem shows true customer support. Nice to see it still exists out there. Thanks for all the help. I eagerly await the parts.

Hi Everyone at http://www.thesaabsite.com! I just wanted thank you guys so much for your FAQ pages! My 1999 Saab 9-3's driver side windshield wiper stopped working in the middle of the most horrific storm. (Really the closest thing to a tornado Chicago has probably seen) I called my dealership and they told me it was going to be $300.00 just for the windshield wiper motor not to mention the cost of labor to fix it. I read your FAQ, got up Saturday morning, followed your instructions and fixed it within 10 minutes!!!! It didn't cost me a dime! Thank you so very much! C

I just wanted to say thank you for your help with my AC. I just installed the part that you sent me and it is running like new. Not only did you save me countless man hours and labor charges. I also saved on the dealer part. Once again thanks....... PR

Hi,  Received my order today and just wanted to say THANK YOU! what an awesome dealer alternative...and more friendly too! Thanks again, W

My order was placed Friday around 4PM CDT. Arrived Monday with our regular UPS shipment! Outstanding! TW, you are a priceless wealth of knowledge, thanks so much for sharing. Lee

This is the second time I've used your site and am very pleased with your service. Thanks, Lenny

Amazing! I just ordered my fog light lenses and bulbs yesterday (Order 9197033) and they arrived this morning! You guys can't be beat! BHL

Thank you very much for the quick reply. I've ordered the part. have learned a great deal from the technical information on your site and will continue to order all the parts I need from http://www.http://www.thesaabsite.com.com! Thanks for helping to keep my old Saab on the road. SB

Hello again, I have been impressed with the overall service from http://www.thesaabsite.com. Everything from the information online, to the customer service, and even the shipping has been so far a pleasant experience. Shipping to Anchorage, AK is usually a big deal, but the order arrive with absolutely no hassle. so I definitely appreciated that aspect. Thanks for your patience, over the phone and by email. that worked quite well.LH 

GREAT SERVICE, GREAT PRICE, THIS IS MY FIRST STOP FOR SAAB PARTS!!! ART IN MA

Hi TW--- I just returned home after being away from the house and was happy to find the rim at the front door. Just wanted to thank you for all your help in getting the rim delivered. I will order from you guys again, you can be sure. Joe

I am TOTALLY amazed with your service!!!  I placed an order with you for a set of brake rotors for my '74 Sonett early Monday morning via the internet and the rotors arrived the NEXT DAY at my door in VERMONT!  And this was normal UPS ground service. Let me tell you, I order stuff all the time and I've NEVER had it come in such a short time. And I love your prices! Eric in Vermont

I have just placed my third order from this website. Each time I order I always have this feeling of "old car, old parts, not a great chance they are going to send the right stuff." I'm always proven wrong and the parts are usually at my door within 2 days and are always a perfect fit, thanks! BW

I placed my first order yesterday afternoon at 3:00 or so. To my great surprise, I got a knock at the door this morning, with the delivery of my order less than 24 hours after I placed. Amazing service, to say the least. Thank you! SH

Thank you very much for the prompt service! I will definitely order from you again. EC
Again...my friend...thank-you for your sound advice. this is an awesome place to find accurate answers to perplexing questions. I am now a "loyal listener" ! I have owned my Saab for most of its natural 265,000 mile life. We have become good friends... it is an an awesome car... and has never let me down. That being said, as time passes and sound advice becomes more important; I too.. am moving towards the 2000000 mile mark with my old friend...a web site such as yours is greatly valued by me. Thank you. TD

Wow. 4 cooling system hoses plus 2 day shipping and still $20 less than only 2 cooling system hoses from the dealer. I was telling my brother that he would have to sell his Saab were it not for this site. Thanks. PMC

First of all I think it is a great service you guys offer for us Saab owners, I appreciate it. I feel much more comfortable owning a Saab now that I know about this. EM

Used Parts Division: Outstanding Support!! Received my set of visors last week and they fit perfectly, not to mention it saved me about $400 from trying to get them here in Australia. I will pass the word on about your site. Cheers, LTC JGC, Australia
I am TOTALLY amazed with your service!!! I placed an order with you for a set of brake rotors for my '74 Sonett early Monday morning via the internet and the rotors arrived the NEXT DAY at my door in VERMONT! And this was normal UPS ground service. Let me tell you, I order stuff all the time and I've NEVER had it come in such a short time. And I love your prices! E in Vermont

I would just like to put down in words my extensive admiration and thanks for a very professional and courteous operation! The saabsite has the best price for nearly any Classic SAAB 900 part ever! In addition, Tony and Tim were very responsive, respectful and helpful with my recently completed Successful engine rebuild. Some custom work was done, and http://www.thesaabsite.com was able to fill all of my requests! Thanks AGAIN GUYS! And thanks for the great Deals! -Rob from phoenix

You guys are the best, every time I meet a Saab owner over here I let them know about www.http://www.http://www.thesaabsite.com.com. SH

How do I separate the radiator from the ac condenser in the car? thank you. You guys are seriously the best thing to ever happen to Saab. you make being a Saab owner so much more enjoyable. thanks for all your excellent service.

Hi guys, I recently purchased pads, rotors, antenna mast, cabin fan motor and heater core kit from you. You guys are the best! Great prices, fast shipping and a great command of your art! Keep cranking, and thanks again! RK

Specifically - Saab NG900 94-98 Old Style Shifter Linkage. A rebuild of the gearshift linkage on the 1996 Saab 900... My son drives a 94 Saab 900s. It would not go into reverse anymore. We tried adjusting the linkage but that did not help. So based on your website, we decided to rebuild the gearshift linkage assembly. Everything went as described - excellent resource. ST

Appreciate the prompt service! The SAAB SITE is a great website which I have used in the past and will continue to use in the future. TW

I've loved your site for years! I've had several 900T's and then a 9000CDE, and now have a 2000 9-5 Aero Wagon that is a wonderful car. I've searched your site and have not found any FAQ info on the heater control valve, which I think the problem I'm experiencing. I've got a 2.3 motor. There is antifreeze leaking from the back of the engine by the firewall. Just had the A/C lines fixed. Do you have any diagrams, diagnostic suggestions, etc. Anything to bail me out? Thanks for all the great info on your site. You guys have saved me a ton of time over the years! Keep up the great work. I admire your website and I have been reading through your FAQ's. This is quite an excellent site, it has enhanced my appreciation for SAAB. JE

I can Breath easier after finding your site as a great resource for Saab parts. TS

Thanks for all the help. This website has saved me time and a lot money that would have gone to the over-priced dealer repair shop. One technical item I came across. I have a 1999 9-3. The temperature gauge went completely dead one day in the summer. At the same time my A/C would not cool down. The fan worked, but no cool air was coming out. I had a local repair shop do a diagnostic on it and they found nothing. The thermostat and the entire cooling system was fine. So after some time, I bought a replacement engine coolant temperature gauge and installed it myself. After installation my temperature dash gauge worked and my A/C also worked. I think that the car thought that the engine was very cold and hence did not allow the A/C to turn on. I know every car is different, but no one I talked had ever heard anything like that. Again thanks for all the help. PT

I can tell you right away, I have always been happy with your service. I can normally order the right parts on my own since your website is organized very well, and there are descriptions that help me insure I have the right parts. Better than other auto parts sites. Also, the few times I needed technical advice, you were very helpful and friendly. Keep it up. EM

I have a 93 (2001, 3 door) and I have had a problem with the display on the SID unit for sometime. I followed your advice under FAQs and attempted to repair the unit. The instructions were concise and easy to follow, and the net result is a fully functioning, near perfect SID unit! A superb site. Many thanks. Mark Briscoe, Shrewsbury, UK MB

I just had the direct ignition changed out on my 99 9-3. I was first quoted $100-$200 more than your price. I told him about it and he gladly order the parts from you. I think that he and I will be using you more often. Thanks for your quality parts and great prices. RJ

Thank you. I must say that since I have dealt with your company, I have been very pleased, and will continue to use your website, and will definitely recommend you to others if they haven't already found you. thanks again. AC

Thanks TW- You have been a great help. The tech pages are very useful as the service manuals don't go into as much detail. Just replaced a heater valve thanks to your info. Bob

I bought a Saab 9-5, 1999 model I love the car but purchased it at a reduced price due to the broken drivers side heater box door blend door Thanks to you I followed the instructions clearly, and removed the broken little plastic blend door shaft and fabricated the CPVC part as per your instructions. Had to sand down the circumference of the part and sand the opening a bit larger but I got it done. Followed the instructions for a reset, and holy cow it works. It\'s as good as new.
Love this car and love your site. You have saved me a lot of grief and I appreciate it. I will recommend your site to other Saab enthusiasts. If anyone out there needs help with this repair feel free to contact me for the right tools you will need to get into those tight spots. It cost me less than ten bucks to fix but I put out my back from leaning! on the door jamb so the chiropractic bill was about a hundred bucks. regards, GC

Hey! I've come to trust you folks enough that when I have need of some parts I look to you first and don't go too far beyond in my search. Thanks, MC

Can you re-check that tracking number, it doesn't seem to be working. And by the way, you are the best customer service rep I've ever dealt with - I don't usually expect responses for at least a day or two at any other site-just fantastic. PB

Thanks for sending that out to me again, I appreciate it as I do the level of service and promptness of response that I've received from you & or your company and, luckily for me, the parts arrived yesterday and I've got the bf putting them on now so I'll be motoring about shortly. Thank you again for your time, attention to and assistance with my request's and parts order. Sincerely, LF

You're site makes ordering parts very easy with the categories and photos with numbering. You also have great prices. SZ

I have been very impressed with your service! Someone answers the phone when I call to place an order and messages are returned promptly. Order tracking information is a real plus and the parts have arrived when promised. GREAT SERVICE so far! JB

I just found your website. I really have to say that it is excellent. We have 9.5 that just had a major engine catastrophe. There was some kind of a timing malfunction that caused the pistons and valves on at least the front cylinder bank to collide. Timing belt and idler pulleys were replaced about 10,000 miles ago. Dealer claims belt didn't\'t break and timing marks mysteriously still on the money. I was ticked off and frustrated with the car since it has just over 100,000 miles on it. I enjoyed your Faqs especially. Instead of dumping this car I think that I will give it another chance. Your info makes it seem worth the attempt and your parts prices seem reasonable. Anyway you will be hearing from me concerning ordering parts. Thank you CC

I have placed multiple orders with you and received tons of tech help from your website. Thus far I am extremely pleased that you are there. Thank you for all of your help. MN

Hi Tony, Great service. I have started buying all of my parts through The Saab Site. Thanks. PT

I must say this is the best Saabsite I have located for parts. The questions are answered immediately. The parts are received quickly and the faqs are very informative. The customer service & support fantastic. You all are great! MC

I just wanted to thank you. I have a 2000 Saab 9-3 and have been struggling with poor maintenance and/or high prices in the area. I found your site while looking for instructions to repair my rear brakes. The instructions helped TREMENDOUSLY. I have since found other items on the site that I can use and also instructions for installation. I still can not find a proper 9-3 service manual so I am very thankful for the FAQ\'s available here! You have helped me to make my car happy again, if I knew any other Saab owners, I would tell them in a heartbeat about your site! MP

I just received the part I ordered from you guys. Your site is great and a huge asset for any Saab owner. Thanks! E

I ran across you guys the other day and called when you were having server problems. TW was helpful and I later went back to your site and made a purchase. I later returned TW's call that evening and he said he saw my order come across and they were getting it out right that moment. Boy, did he mean it. It arrived on my doorstep the following day. Pipe fit right in without any problems. Thanks a lot for the great service and high quality item. Great word of mouth advertising coming to you from me. DH

Finally got around to installing the new distributor in my SPG.... well, I had Anders at Swede car install it along with checking some other things. He had to change the Hall connector on the harness but other than that, it fit like a glove. I'm happy to say that my car runs like it did when I bought it new in 1986. Thanks for all your help in finding the right parts over the past half year to get my SPG back to being the great car it is. JD

Just wanted to say that your website is invaluable to someone like me who is running two classic 900s. The FAQ pages have just provided the answer to a non starting problem with my 16v. Its great to know that even though these models are no longer made, there is still a wealth of knowledge and expertise available from your company. Keep up the good work! DL

Holy cow! The only way I could have gotten my part faster was if you sent it before I knew I needed it!!!! Thanks GW

Hi, Just wanted to say thanks I had looked every where for the part I needed to get my Saab up and running again, every one told me they couldn't get the part I needed, it sat for 3 months, I found your site and through email you were able to find me a used one here in the states and had it to me with in 4 days, and my Saab is up and going again. I felt the price was reasonable and the customer service was superior!! I will certainly use your site again. Thanks so Much, KS in Nebraska

Thank you. I appreciate the timely manor in which my order was processed. I will not hesitate to use this site in the future. Again I thank you. JB

Dear Protech the-Saab site, First you are the GREATEST. Thanks for everything. Very fast delivery of parts. Your site was very helpful. Would go to you always and would recommend you to everyone. Who ever helped with my order is a godsend. Thank You very much. LTS

You guys are fantastic! I\'I have been trying to fix a problem that has been boggling me and my Saab for while. HTTP://http://www.thesaabsite.com made it simple and easy for me to get right to it. Thanks! CA

Hello Tony-Thanks for all your help in shipping the new part! I got the corner lamp installed, with your advice to call TW & he even called me the same day! I will be a loyal customer & ordering an alternator soon.....one last question. SR

YOU ARE THE MAN! The 9-5 V6 Basic Engine part number you gave me is the book I've been trying to get for several months now. Consider yourself way more knowledgeable and helpful than Saab's Customer Assistance Center will ever be... Thanks Again, Kirk

Hello Saabsite/Protech/Tony Everything has arrived, from as close as the Hyannis, and as far as CA. You guys are great at seeking out parts, where ever they may be. thanks! BM

You guys are awesome. That web site is so wonderful and helpful. It is so refreshing to see a company that knows what customer service is. I will never go anywhere else in regards to my Saab. Thanks again. LD

Using your site, I ordered from you and installed a new heater control shaft on my 2000 93. It works! Thanks for the great service and guidance. BR

The right parts got here fast. How could I be anything but pleased? JR

Thanks for the review of the compression figures. Your site is awesome! I have read many of the FAQ's and sincerely appreciate the time and effort that has gone into them. The expertise and fair prices of your site are one of the reasons I have been able to realize my dream of owning a SAAB. This experience has convinced me of the importance of the humble thermostat and I will now begin a program of changing them in everything I own.

Hi! Your service is outstanding!! I got the part Monday and just ordered it 2 days ago!! Thanks!! SR

Put my motor mounts in today 1994 900s, vibration at idle in drive what a difference. I think I
will keep the car now- wife loves it again- thanks so much for your site, excellent service and
prices did it myself in about in hour saved hundreds over having a shop do it. Thanks again Mark
I have been having problems with my 9-5 stalling and have had it at two repair shops, plus the Saab dealer twice. All places replaced starter parts and told me it was fixed. Each time I got my car back, it stalled again. Now I'm researching the problem myself because it's become a hassle - how happy I was to find detailed information on your site related specifically to my Stalling problem!!! Thank you! Next time I have a problem, I'm checking your site first!

I have a question to ask, but first I would like to say "Thank you" for your wonderful website and wonderful service. I recently ordered parts that arrived much quicker than expected and arrived in excellent condition and quality. The instructions & diagrams that you have on the website have made it much easier for me to handle routine maintenance myself and avoid
the ghastly labor charges of my local dealer. I have recommended your site to several friends that own Saabs here in Des Moines.

I want you to know the valve you advised me about is working and I can again use my air conditioner here in the 90+ degree heat without fear of engine overheating. The Oxygen sensors await their turn. Thank you again. Should you ever need customer endorsements, count on me to provide you with a glowing one. Regards, Ed

Once again I am impressed with your service. You have always been swift with delivery and excellent at accuracy. Customer service is beyond reproach and you do so well with catching errors I have made in ordering. Thank you. Keep up the dynamic work! We will always come to you for Saab parts and with our questions. I can't say enough positive things about you and your service. Your extremely satisfied Saab Store Customer! VH

Saab 95 Blend door repair: Success!! I am thrilled and so is my boyfriend. The break was on the left side shaft (I did have a fault code 8) and the white plastic lever was also snapped; the vital info was included on the instructions that came with the repair part, namely that codes 6, 7, and 8 are associated with the left side of the heater box. The ACC fault codes I found published on the internet did not make a distinction for code 8, it could be either left or right side malfunction. Installation took us a bit longer (couple of hours) because there were jammed flaps (I also had a code 13) that had to be freed before we could get the repair part to properly seat on the remainder of the yellow broken shaft part. Most of all, just an awkward small space to work in with one's hands and well, having your head under the dash and steering column is never a comfortable situation. When we were done, a calibration on the system gave "0"! My boyfriend has the patience of a saint! I took him to Outback Steakhouse for a good steak to say 'thank you'. Thank you for making this repair kit available and helping this Saab owner save a great deal of expense. My sister's private Saab mechanic in Massachusetts had heard of "an effective repair kit" being out there but did not know anyone who had installed it; I told him that I was about to buy it. He said he was eager to hear how I made out. I will happily endorse the kit to him. Let me know if you'd like another testimonial for the kit on your site - I'd be glad to add my name to the list of happy fix-it-yourselfers. SP

I called with a question that wasn't addressed on your website. I got the most courteous gentleman that took the time to answer my question and offered other advice. I thank the LORD that HE led me to this very informative website and I do believe, "I can do all things through Christ who strengthens me". SH

Good Day: This is Fred Reed. I just purchased a fuel pump from you for my '89 Saab 9kt. First thing I observed was that you got my order correct and that it arrived when you said that it would. I was really shocked by this. I carefully installed it on Wednesday night and unbeknownst to my wife, we took a test drive the same night on an almost empty gas tank. Thank you. I drove to work this morning and pushed the throttle to 95MPH (don't try this at home). The response was great! Thank you for helping save big bucks and get this job done. We can now go on a planned trip with more confidence than before. I will pass the word to anyone who will listen. F

Dear SAAB team, thanks for the quick order fulfillment. The antenna came this afternoon. Just got done installing it. Works great. Thanks again. T

Thanks, I appreciate the fact that you actually look at my order and know the parts-to-car requirements. Also, I like the fact that HTTP://http://www.thesaabsite.com has had every part number I've ever entered - from a bolt to a cylinder head. And, lastly, the information on the site "priceless". Thanks, again. B

I had a defective rebuilt brake caliper and I appreciate that you immediately shipped me a replacement for Saturday delivery. It made the difference to get the job done so we could get to work on Monday. Thanks for your quick service. BS

Thank you for the prompt shipment & excellent service. It is such a pleasure doing business with your company. Keep up the excellent work! VH

I just wanted to let you know that I am very happy with your service. It was the right part on the first try. Thank you for packing the taillight so well. I will definitely keep your web address in my personal directory. MG

I was skeptical to order parts online, then I found your website. I read the comments from other people and was still a little concerned to order. I talked with the people at The Saab site and they were very professional, helpful, knowledgeable, and quick. I received my parts the next day, packaged very well. These previously mentioned items would be enough for me to keep coming back, but The Saab site saved me over 68% from what the Saab mechanics were going to charge me. I just want to say thanks for turning what started as a horrible day, when I found out the cost of the item, into a great day when I found your Website. E

I went to a Saab dealer for a recall on my 95 900SE. That done I asked them to check a rattle? They did show me a broken spring. Along with new tires, brakes, etc; they gave me a quote of $2800.00+. I went to your site. With the parts plus some extras I got my outlay to you was $200.00+. Doing the brakes myself. My mechanic did the springs and inserts, etc; Total outlay about $550.00. I called you on a Tuesday at about 5:00 p.m. The parts were here by three the next day. The dealer said he needed a week to get the springs! Well done! I am a believer. Thank-you. As a school teacher with two in college, unexpected major dental bills, you are saints. GC

Another order fulfilled perfect! I really admire the fact you offer the odd and inexpensive parts we all need as well the normal wear parts. Your shipping is fast and gets to me before expected! Thanks MB

Hey there - thanks for this part, it came fast, was what you said it would be, went in just as you illustrated on your site, and fixed my problem quick. Cool. N G

Thanks, you have always done a great job of sending me the correct parts. Thanks again, M

I am very happy with how quickly you shipped my OEM parts to me. NICE. MB

Just wanted to say thanks for getting my order out on time and caring the parts I needed. I'll plan to buy from your company again in the near future. G

I wanted to thank you for your wonderful customer service. When I had technical questions, they were answered. And, when I had a concern about my order I was given a clear and prompt response by phone. The alternator arrived in only 24 hours! As a fairly new (6 years) SAAB enthusiast I am very happy I found your site. DR

Called the tech like asking if I could change a front driver bushing, bought from you, in the driveway. Answer, yes with some particulars like having a place to press the old bushing out & the new one in & a jack to hold up the spring if you remove the wheel. Anyway success, took it one step at a time but successful in about 4-hours. Thanks for the positive encouragement. EDR

Being a novice Saab owner (89 900 Conv) and realizing that it takes a lot of parts to keep these babies on the road..
Your site has been an invaluable source of information, fast delivery on parts and my monthly mantra is "Saabsite". You guys have saved my behind with your help. Thanks LG

Let me tell you it is hard to find a company were the people love what they are doing. Every time I dealt with you, it has always been a great experience, besides knowing what you are talking about, you always have a great attitude and are willing to help. RP

I received the part last week; got it fixed this week. It works wonderful. Thanks for the great deal. I have recommended your name to my friends who own Saab. I saw that your website has testimonials. I did not find any form to leave mine. You can feel free to use this email and my email id as a testimonial. Thanks again! --S

Thank you for your help. I will continue to buy parts from you. Your site gives me the technical information to keep my 94 running smooth. MV

Thanks for your reply -You guys are the best place I've found for Saab parts anywhere online. Alex

Hi John, Long time, no talk to. I had heard that you now had the part to repair the air mix through http://www.http://www.http://www.thesaabsite.com.com. Went online, found it, ordered it and it arrived a week or so ago. Just back on the 'box' after spending two well and I am very pleased to report that the self-test now shows a '0' after the test. My wife will be so pleased, especially after this winter when there was some but not much heat. Earlier in February, I had a chance to talk with the previous owner who sold the car after not having AC throughout the summer months. Crisis this summer is averted. Even with my large hands and insufficient room to maneuver,
it was done quickly. Most of the time spent over an hour was searching for batteries and, when none were found, another small light source to see what in the world I was doing. Had that issue not been an impediment to getting the job done, it would have taken just over an hour. Keep up the good work! You have my strongest endorsement for your product as it has saved me $2000 in repairs and a lot of down time on the car. Sincerely, Brooks

Enjoyed your Saab 9000 Faqs particularly the ones regarding brake pad replacement. I couldn't\'t find this information anywhere else online, and I know you have saved me $$$$$ - keep up the good work! AS

Hello, One of two of my Saab 9000s had a bucking problem on hard acceleration. I followed your advice, purchased a new APC solenoid and hoses from your company at you website and the problem is gone! Thank you! DS

Thanks for your detailed repair of 2000 9-3 radio antennas. Your site provides great advice, as well as well priced OEM & reliable after market parts & saves me time and money. JS

Products came promptly and were exactly what I needed. Thanks, RM

What a GREAT site! All these years I\'I have had a Saab and so happy to discover you guys at last. Keep up the GREAT work and thanks a million. MC

I'm happy to say that I received & installed my Direct Ignition Module for my Saab 9-3 2000, with no trouble at all. It took less than 5 Min. & saved me a total of $450 in labor and parts! (dealer quote) Thanks for all the online photos & descriptions. I gave me the courage and faith that I could do this job! RAG

The new alternator (Borsch rebuild) seems to be of excellent quality and is working perfectly. Your service is great. You make the prospect of overhauling and maintaining my old Saab a very viable proposition. RP

This order was received today, March 2nd. That's good service!! Ordered late Monday night, delivered Wednesday afternoon. BB

I ordered gas shocks from Tony on Tuesday afternoon at 4 pm local time. The parts arrived in San Diego the next day at 1 pm. That\'s amazing service. Thank you. LR

FYI, I was in customer service for many years and appreciate good service when I see it...and I write letters. If possible, I would like you to be recognized for yours...please let me know where to send a complimentary letter and how to have it referenced to you. M

Next I just have to say thanks for your usual quickness. I received most of the parts in just 2 business days. Your service is about as close to instant gratification as it gets. I joke to my father that you send the parts before I order them. DS

I am still amazed at how quickly you guys ship orders. Thanks again for the great service and quality parts. I just bought another old SAAB (88 SPG). I'll be retiring the 85 900T. So I expect to be ordering a bunch of stuff over the next few months as I get the "new" car in shape. JC

Just a quick Thank you for your quick responses and delivery of my SAAB parts. Its nice to know I have a place to go to get what I need, KG

Hi Tim, I can't thank you enough. I did as you suggested, took off the console. The spring seemed okay, though maybe some debris impeded it. I wiped everything down, put it back together and now it works fine. The button on the shifter now sticks out about 1/4 inch more than it did for some reason. Anyway I'm very glad that the 2K I've put in the car is not down the drain. I was so close to donating it away. Thanks again, Mike.

Just wanted to Thank you for shipping the part so quickly. I was surprised by the quality of the part provided as it was OEM and matched perfectly and I saved about half of what the dealer wanted. I will be using you site in the future and recommending it to others. Thanks once again and God Bless. JB

Thanks for your excellent service and professionalism from start to finish with this order. I have already recommended your site to several Saab and Volvo owners that I know, and will continue to do so whenever the subject comes up or the opportunity presents itself. BK

Thanks for the great customer service with my parts ordering for my 1996 - 900s and 2000 - 9-3. I'm presently stationed overseas in the military and have a question about my Saab 9-3. After having the engines light go on at the dash and quickly getting a diagnostic check done, I was told that the rear oxygen sensor needs replacing. I was wondering while I'm waiting for the sensor to arrive to my APO Box and having the new sensor installed - is it still ok to drive the car around? Does it matter if the drive is a short or long distance in miles? It still starts and runs fine, or will it further damage and cause more serious
problems to the engine? Thanks for your time and help in this matter! RP

Gentlemen, My wife's 1984 APC 900 turbo is her pride and joy. As the car is going into its third decade, parts are getting harder to come by. The local dealer quoted me twice your price, and a week for delivery. You had the part on my doorstep the next day! My wife is very happy, and if my wife is happy, then I am happy. Thank you, BB

Thank you for all your help, service was great and the radiator fit like a glove. Sorry I took so long to respond. FP

Parts arrived quickly, so Saab is going on a 2k round trip Thank You very Much for Prompt service!! M

It was a great experience. I am not a mechanic but I do work on vehicles, replacing things like U-joint assemblies for a Jeep, radiators for a Oldsmobile and Jeep, and now a telescoping antennae for a Saab. The part works great and I live in a very cold climate and it doesn't stick. I hope you can list even more parts as I plan on replacing more parts on this vehicle. RAG

Thanks for your help with my parts. Everything arrived in good time. I'm very happy with your service, and your prices are very competitive. I hope to use your service again in the near future. BM

Thanks for looking into it. You guys are a great company. The best Saab site on the net. I ordered a bunch of stuff previously from you and everything was great. DT

I would like to say thank to you folks. I received exhaust parts for my 1997 SAAB 900S quickly, and received first rate customer service. Thanks again to TW and the Saabsite for everything. MM

Your service is superb - prompt, economical and well stocked. Your site has much more useful information than the service manual for my SAAB. Thanks for being there. RBR

Your website is fabulous - especially the FAQ sections. I used the FAQ section to order all the parts we need to replace a blown head gasket - and received delivery in a couple of days - even with the busy Holiday season - thanks. FF

Thank you for your prompt reply and great service. I will keep this in mind in the future. Have a wonderful and safe holiday.
Happy Holidays! T

I have placed several orders for parts over the past couple of weeks. I have been very pleased with the promptness of the processing and shipping of the orders. In addition, the selection and availability of parts is great! Cheers! BR

Since I see testimonials on your webpage, I thought I'd chime in, too: Kudos! to you folks at HTTP://WWW.http://www.http://www.thesaabsite.com.com! My parts arrived overnight as promised. They were expertly packed. The quality of service and advice I received was excellent. Well done, TW and crew! Dean

Mass Air Flow Sensor for 2002 SAAB 9-3 SE 2.0 Turbo. Thank you for the prompt service and quick shipment of my Mass Air Flow Sensor that I ordered from you last week. Your prices are the best around hands down. The part works perfectly and now my wife can quit complaining about how bad her car is running. lol Thanks again, your site is the best. JC

First I would like to say that I have recently ordered several parts from your website. I really appreciate how comprehensive, and how good of a selection of parts your site carries. I' am really impressed, I have looked at other sites, and http://www.http://www.http://www.thesaabsite.com.com is second to none. BL

Hi there. The part arrived about an hour ago: it is already fitted and all is good. You guys are incredibly fast! Thanks so much. RH

Dear TW, Thank you for the tip. I replaced the coolant temp sensor on my 89 900 with the one you sent me. The intermittent
idle problems that were driving me crazy disappeared. The coolant sensor had been replaced by my garage but silicone sealant
had been used and I guess that that created the intermittent problem with a variable electric ground. I can't thank you enough!
DH
I just wanted to thank you for the prompt service on a parts order. I ordered an idler pulley for a 1988 Saab 900S, on
11/10, and because of the holiday (veterans day), didn't think I'd receive the part till the following week. The part was
delivered today, 11/12! Thanks again for the great service! You guys do a fine job. EK
I want to thank you for recommending the replacement of the timing and balance chains when I had the head off to
do the gasket. Initially I was a little reluctant to venture too much into the front side, but found it wasn't that difficult.
Thank you for your great advice and service. Sincerely, DD
This was the first time I ordered parts from this company, I was VERY impressed, parts were received the next day- I was
expecting a week, the parts were exactly what I wanted- thank you. CW
Dear friends, I have got the engine mount and I can finally ride my Saab! Thank you very much for your professional service
(better then in all Europe). Best regards Petr Simunek, Prague, Czech Republic
I wanted to send a thank you for the quality and accessibility of information your website offers. I have been
able to partner with my SAAB mechanic in providing best possible care for my 1996 SAAB 900s. Ironically,
he recommended this site to me. Thanks, Dave
Thanks for the fast shipment. Fhm
I Got the package today. Great Service. (Finland) Thanks, Niko
Got the order this afternoon! Installing the rotors tonight! Good Job! Thanks J
TW, Thanks so much for all your patience and help in getting all the parts I needed of my engine overhaul. Some of the parts arrived within 12 hours of placing the order. Everything else arrived on time. I couldn't have done it without your help. The parts were right, and the price was right. I\'lol be ordering more stuff soon. Thanks again, KB

on time and right part. Thanks TW, CS

I love the brakes. The cross drilled rotors combined with the ceramic pad gives a much more solid braking feel. SL

Thank-you for delivering my a/c dryer so promptly! Excellent service - thank-you. AS

To the Saabsite; This is not something I normally do but I felt it need be done. Your site and professionalism is fantastic and unsurpassed!!!! Your tech advise and parts availability is the standard that should be modeled by all...However, is not!! I thank you again and again for time and money saved by your honest expertise. Dr. D

Your service was fantastic. The item came so quickly I was shocked. Thanks again! KM

And thanks again. By the way I successfully installed the gas tank without any problem. It took me a good 3.5 hours but had it not been for your advice I would have been "lost" and who knows what I would have done. I appreciate your help very much. O

The parts arrived! Thanks so much for the fast courteous service! I will refer you company to my import shops in the future. What other lines if any do you handle? Thanks, Leo

You guys are a life saver. The products & prices have allowed me to keep my 5 Saabs running! AF

First of all, THANKS for the quick, and I mean quick delivery of my new starter. As usual you outdo yourselves in the customer service category!!!! RS

I received the second order reply for order #9151239. Again, just want to thank you for your excellent
service. The new radiator from the last order is working great. WOW, what a difference it makes. Thanks DH

Just wanted to thank you for taking the time to post all that Saab info on the web. I have a 94 900 Convertible and used your site for info and parts. Thanks, Joe in NYC

Got it - exactly what I needed. Great price and excellent service - I've got your website saved. Thanks. JV

FYI....I LOVE THIS WEBPAGE!! I already found the answer to my question!!! OMG what a great page!

Thanks again. You are the most amazing resource and mine of information and help!. The local Saab charged me $13.95 EACH for the 4 lock nuts for Turbo to Exh manifold. They are apparently special and cannot be trusted if re-used. One day the job will be over then I will just clean up and drive it for another 108K Mi !! Best wishes Charles

Received the parts corresponding to this order this evening. If the part are as good as your prompt delivery, I shall be very happy to get my Saab back on the road. My next door neighbor has a 9000. I gave her your site to get information and parts. Thanks, RT

Great site! Yours is the most Proactive SAAB parts and info site I have ever seen. I will make it a habit. D

I came across your site earlier in the year and it's been a god send! Hawaii has only one SAAB dealer and lets say they have a captive market and prices to match. I've been able to find those little things that are normally hard to find and really appreciate it! Keep up the good work! Now if I can just find a shift knob for my 98 900s life would be good! J

One word describes the last order and the way it was handled.............Amazing !!!!ordered yesterday and most of it showed up this morning..... I am reminded once again why I buy my parts from The Saab Site....
Thanks, RB

Thank you very much I got it today! That was outstanding service. You guys are the best and no one can beat your service and prices. Peter

The muffler kit I ordered recently was excellent. Thanks for the great instructions, and all the right parts to complete the job.

I just wanted to extend my thank you for handling my order so promptly. The electric seat switch I ordered on Thur 05/20/04 was delivered on Saturday just as I had requested. The installation went smoothly as well. TD

Thanks for the info – transmission hose has been received. I appreciate the excellent customer service and will order again I’m sure! DS

I purchased a 1987 900 turbo from an abandoned vehicle auction ( $350) , and got it home to begin the FUN task of restoration My 1st major problem was a faulty reverse idler arm. Well needless to say I followed your advice and soon had the idler arm removed and converted to the specs you recommended. Thanks

I just wanted to send a quick thanks for the prompt and professional service I have received from your company. Most of my order arrived earlier than expected; when I called to find out about the rest, I
received prompt service and an answer within 1/2 an hour. Thanks again - I will continue to use the Saab site and recommend it to friends. JB

Got the shipment today! Prompt and complete! I'll recommend Saabsite to all my friends! We have three here at the house, and your cost for whole order was less than headlight alone from local dealer. Thanks again! TH

Hi, I recently (this week) received the BOV I ordered, great packaging and turn time! IT also cost me HALF of what the local Saab dealer was asking. ES

Thank you for your prompt delivery of my order (#7045449). I'm very pleased! RD

Awesome delivery time! Great service and prices. Thanks! DB

Ordered a cylinder lock for my 1992 900 Saab on Thursday and received it UPS ground on Friday. It doesn't get any better than that! Thank you very much for such great service. RS

Got the valve in today. It worked!!! It is the same diameter and shape as the old one. The only difference was the line fitting was larger than the old one but I was able to stretch the line and get it fitted (hard procedure). I removed the check valve and installed it, no leaks and a smooth fit. Thanks for the help. AF

needed for my beloved Saab in a very timely and reasonable manner. It's always feels great when I experience such outstanding customer service. Keep up the great work! Best regards, RM

I was very pleased with the exhaust that I ordered from your site. TS

Hey man, just got the part today! That was quick! As always I'm impressed with the service I receive from you all. Thanks for keeping me on the road. JM

Just wanted to write and tell you how much I appreciate the GREAT!!! Service you have provided. You are the fastest shipper I have ever ordered from. Vehicle is fix, and the customer HAPPY!! L

Thanks for the quick response. The parts that were ordered were all good and worked well. I appreciate the good service and the decent prices. I'll spread the good word. AJ

Again, you guys are great. Ordered on Saturday, parts arrived Wednesday, via UPS ground. I feel like While E Coyote ordering stuff from Acme corp. Keep up the great job. FB

Thanks, you guys are great. I have been doing business with you since Jan 2002 when I bought my Saab and your website, parts and service have been great. Best Regards, Steve

Thanks, you guys are great. I have been doing business with you since Jan 2002 when I bought my Saab and your website, parts and service have been great. Best Regards, Steve

Thank you very much and God bless you ! I have already been telling others about you and your great service and company ! CE

Hey TW, I just thought I would thank you again for the prompt service. You have a great thing going here, but I see where my services could benefit us both... I do have a fine-arts degree with a minor in computer graphics if that helps. I see also that your team shares my feelings about Jesus Christ, so we should get along great...RH

FYI: Everything came in last week and the Saab is back in action. Again, thanks for all your help. Looking forward to doing business in the future...although hopefully not to soon...MB

Just a quick note to say thanks a million! I spoke to my mechanic Saturday and told him that I would be ordering my new rotors and brake pads for my 1995 900S Convertible on Tuesday morning. I did just that and I can't believe it. The parts are already here and it only took 48 hours from the time I ordered them! I figured it would take at least a week. I just called a few minutes ago to let him know that they had arrived and when I discussed the brand names, not only was he impressed but also very surprised that I paid so little money! Thanks again. I know where to get parts for my car now and I don't have to pay dealership or automotive repair prices! DB

Thanks for the order, it came today. You guys are quick. Next time we do business should be before the month ends, I need to get a new a/c dryer when I do the 134 conversion. Till' then....God Bless KD

I just wanted to thank you again for helping me out last night with this order. It arrived this afternoon and I have already installed the regulator in the alternator and all is well again. Thanks again for expediting the order. My mind is at ease again knowing the regulator is working again. C

Jeez TW, you guys are fast. I got the replacement hatch strut very quickly. And I'll tell, you, I would
NEVER have guessed how heavy a Saab 9000 hatch is, had I not tried to hold one up with my back many times over a several day period. So I appreciated the speed of getting the new one. Sincerely, EA

Hey TW. Dash arrived yesterday safe 'n sound. This was a perfect transaction in every way. Thank you very, very much. Take it easy, Jon

I recently purchased a 1997 9000 CSE Turbo. One of the few things the car needed was upper motor mount replacement. I had the dealer do some other things when I bought the car and had them quote their cost of replacing the mounts while the car was there. Their quote for this was $360.00! An independent shop quoted $225.00. Thanks to you and your willingness to offer direction and parts I chose to do this myself. I ordered the urethane bushing kits and they were at my door in two days!! As you said, the job took less than an hour to complete. I realize this is a very basic and easy job, but I can't tell you how much I appreciate the fact that you are here and willing to offer and share your knowledge for free and parts at a reasonable price. I'm sure that I will never have the pleasure of meeting you, but know that I have a huge respect for you and what you are doing and wish there were more like you. PH

What a friendly and useful site for non-mechanically inclined (female) customers! TR

Jerry is awesome! I have a 95' 9000 CS that wouldn't turn off when the key was turned to the off position. Also, the daytime running lights quit working. After discussing it with Jerry, he asked if any light bulbs had been replaced. We had replaced a tail light bulb just a couple days ago, right before the problem surfaced. Jerry's recommendations were right on the money:
1) Check and see if the bulb is the right one, because it could cause an unwanted electrical path if it was incorrect.
2)Check the headlight switch by unplugging its connector and see of the ignition operates properly.
3)If none of the above, then the electrical side of the ignition switch is bad. We checked it out and found we had installed the wrong bulb in the taillight. Also discovered that this had burnt out the day time running light fuse. We replaced the fuse and installed the correct tail light bulb and the ignition problem was fixed. Thanks again for the prompt, complete and accurate help. I look forward to continuing to do business with you. Your parts service is outstanding and now I know your tech support is equally superb. JF

You guys rule!! Not only do you have all the parts, you have tips and instruction on how to do everything. Now we can finally fix all of the annoying things that are wrong with my '88 9000 Turbo. It's got 199,000 miles and is still going strong. We haven't placed an order yet, but will be soon. Thanks for a great resource! CG

Thanks. Parts came today, your price was great, I'll recommend you to my friends with Saab's. A

I COULDN'T BE HAPPIER WITH THE RAPID DELIVERY ( ONCE AGAIN ) I THINK YOU GUYS ARE THE GREATEST. THANKS---JJ

Thanks for getting my parts to me so fast. It has been a pleasure doing business with you! TW

TW, Thank you very much for your great service! Looking forward to getting my parts and installing them. Thanks again, St

Ordered parts on Friday AM, sitting on my doorstep noon on Monday! This with ground shipping and I'm in Minnesota. Great service! BP

TW......you're scaring me! This is the second time in less than a month that you have delivered my order in 21 hours or less! Your Service is Amazing!...... I mean this is Florida, it takes that long for the clerk at the parts store to get from the back of the store to the counter and then remember WHY he's there. Keep spoiling me. GM

Thanks for the speedy delivery! The seat basket kits were a life saver. I am restoring a 84 900S w/ 138k on it and had no idea I would have to deal with seat repair. The kits installed fast. Your site is the only site I know of that has them and I wasn't looking for them when I found your site. Thanks again! KD

Thank you for being so prompt with sending the parts. You have an excellent site and I use it a lot for Faqs. Now that I know how easy it is to get parts from you, you will probably hear more from me

TW, Thank you for the outstanding service. I got the package on Sat AM, the13th. Installed the next day and problem solved. Now if I can figure out how to get it out, I'm going to order a fog light next. Thanks again, WW

Hi - very pleased with my experience - the parts I ordered arrived the next day, which I thought was extraordinary, and they were terrific. Thanks EI

I received the additional hose today, amazing delivery time! Thanks very much! Mark

Just wanted to say thank you for getting the oil pan to me by Wednesday. I was able to install it and make
it to work on Thursday with no problems. I have 5 Saabs so I will be using your site more often in the
future. Good service is a hard thing to find. George

TW, The shelf arrived yesterday afternoon and it is perfect - exactly like the original. I already installed it in my car; and as you instructed it took seconds. I will defiantly recommend you to all my friends for
parts. Thanks again for everything, including your patience. Mary

Inquired about parts....Bosch Fog/Driving lights....but for an Acura....kit looked universal.....ordered 4 lenses ( 028560 )yesterday....received today..... WOW....installed in 4 minutes....great service...I've even recommended you to Acura dealers in my area....for their other customers.........JSD

Thank you for your excellent and prompt service. I hope to use your service as much as possible in the future. Saab forever. AB

just wanted to tell you that your service is great! I ordered a part for my Saab on Thursday and received it on Friday. You can count on future orders from me. Thanks again. BA

TW, I wanted to make sure everything fit before I gushed about how great your site and service are. I can now do that without hesitation! I only wish I could find a site like yours with parts for my Chrysler minivan! Thanks again for doing such a great job. JS Akron, OH

TW, I really appreciate your service not only on this order, but on everything I have ordered with Saab site. You guys provide prompt, quality service. You are certainly my only recommendation when
someone asks me about Saab parts. Definitely a one-stop shopping experience which is definitely convenient and reliable. Again, thank you for your help with this matter, and I look forward
to future business. Thanks, MT

You guys are great! You always have the parts I need and deliver them faster than I expect. I love your website and refer to the FAQ's regularly. You guys are always willing to work with me and help me get what I need. It's really a pleasure to work with you. JS

This message is for you in the matter of the Remus cat-back exhaust system we have spoken about over the past two days. I have submitted the order in my wife's name with the ship-to address of my local Saab specialist. Thank you for honoring your commitment to match legitimate pricing, that action on your part speaks volumes in your favor. HE is pleased with honesty in HIS children that shows that they live with different values than the world! Warmest regards, TG

I have ordered a lot of parts from the site and received them in a timely fashion. I would like to thank you guys for prompt service and low pricing. MC

Thanks for the great product and customer support! This part does work perfectly fine for a 1991 Saab 900 Intercooler, Turbo convertible. There was a little discrepancy if it would work or not. It was not a lot of fun installing it however it's done! DS\

Thanks for the additional information. Thus far, your service is fantastic. I hope I can easily solve this problem I'm having with the car - sounds like its an easy fix. As you know, these cars have lots of little problems the older they get. Thanks again for your help, AD

TW, The door pulls arrived Saturday afternoon and have already been installed. Thanks for the great service. I have recommended your site to everyone I know with a Saab (we tend to find one another) or a Volvo. RCS

Just want you to know that if I ever need Saab parts again I'll be buying them here. Great service. Great help over the phone. Ordered my stuff on Wednesday, got it all on Thursday. Communication was amazing.
Really, really wonderful doing business with you. Probably saved 60% off of Saab's prices. DG

Hey TW. Just wanted to say thanks for the site and GREAT service. I ordered my new German Canvas top and two new pistons for the top from you guys and both arrived on time as promised. My mechanic wanted to charge me $400.00 a pop for the pistons so no need to tell you the $189.00 ea for a brand spanking' new one was a lot better deal. I turned him onto your site by the way since Saab's and Volvo's is all he works on Anyway thanks again for the great service! TS

If it had not been for the Saab site, and the part numbers I wrote down, I would have come home without the shifter ball (the parts guy had not recommended it when I went in), and mine was shredded. I will, of course, continue to buy parts from Http://www.http://www.http://www.thesaabsite.com.com VS

Thank you TW for your kind and quick order going out and getting to us in a very timely manner. we will remember you for future parts needed!! RJ

Your service is outstanding, I got my package sooner then I expected. Thanks YPJ

I received the goods on Monday, perfect ! Thanks, we will do business again. EdT

received the goods. Excellent service. Hope you stick around for a long time. MG

TW, Thanks for your normal "Most Excellent" service and support. I consider you as both an invaluable resource and, a good friend. Best wishes. SHF



Wonderful service! I ordered parts around 4:00pm yesterday and got them at 11:15 am today. Hard to beat that. Larry Wilson

Your Saab site is the Best of all on the internet. colorful, organized, informative productive, helpful. JH

You guys are the best! Excellent service on the phone, easy ordering off the web, unbeatable prices and lightning-fast delivery. Would order from you and recommend you anytime. Feel free to use this testimonial on your site. Everyone should know about your excellent products and service. Thanks so much! KW

I ordered my hood emblem on Friday and it was delivered to my office by Monday morning. Excellent service at a reasonable price! DB

Hello, I'm writing to let you know about your service. It was GREAT! Everything was packed together really well, and the shipping was very prompt as stated. Thanks again for everything, I strongly admire your good quality and excellent customer service which is no longer the norm these days. I'm certain that I'll be a repeat customer in the future, and thanks for advertising on The SAAB Network (TSN) which is how I found out about your organization. YLM

Your the Best Thank You, Thank you, Thank you. IM so glad this is over with. (LOST PACKAGE)
If you guys ever need a letter from a satisfied customer Let me know!! Your support throughout this whole crises has made up my mind that I will only purchase My Saab parts through you guys. BG

Easy to use site and ordering. Parts got here in less than a week and well known parts manufactures is a big plus. Almost like I was back working in my old dealership. Thanks Jeff

Thanks! I continue to be impressed by your outstanding service, the excellent quality of the parts and the speed at which they show up my doorstep. FF

I only have a few words to say about the company." They are Fantastically Fast". Thank you all. NP

I'm blown away. Just got a headlamp lens from you for my '99 9-3 (at a fraction of what the dealer would have wanted) and the fact that you included a photocopy of the installation procedure was stunning. In 30+ years of doing my own work, I've never had a supplier include installation instructions of (I assume) their own accord. Well, you guys have found a new regular customer. THANKS! BT

Trans installed and core returned UPS on Tuesday. My installers were impressed that the case was not over sprayed with a silver paint to make it look good it was just the bare metal looking good and clean. Also impressed with the care that was taken to not only pack but also to seal and provide return sealing instructions Car shifts well and quick; gear box feels nice and tight (despite typical SAAB rubbery gear lever) I looked for an account profile to store my info for continuing ordering on your site I guess you don't have one, or did I overlook it? Will be ordering more soon. Thanks for your help. J

Car now rides and handles like new! No rattles or clunks from the front suspension with the new shock bushings! One again, IÂ’m a VERY satisfied customer of the Saabsite!! Thanks you so much for your help and for the competitive prices and fast shipping on great Saab replacement parts. JH

Just a note to say thank you for your help with my radio. After a couple times talking with you I ordered my new radio and a few days later found it sitting on my front door step. After opening the package it took me less than 30 seconds to install the unit and find that my problem was corrected. Awesome! You helped save me money and I feel like I made a friend. Thanks TW. I'll be back! R

Hello-Thank you for the updated invoice. As to your service, I think it is great. This is the second (or third) time I have ordered parts and they have always come quickly and been the right parts. I also appreciate the incredibly nice people who answer your phones. It is great to deal with people who know what they are talking about and seem to enjoy what they are doing. I think that you guys and "Sierra Trading Post" are my two favorite on-line/mail-order stores. Keep up the good work. I do wish, however, that I had read your FAQ about the plastic sunroof ramps BEFORE I placed my order, because I think they will fix my leaky sunroof problem. Oh, well, I will get them the next time I place an order. Thanks again and keep up the great work! Best-ML

Hi TW, The fog light arrived immediately and the tire rim arrived yesterday, exactly as promised. I am very happy with your service! By the way, there is another benefit in buying from you that I had not realized. By getting the parts from you rather than the dealer, I can shop around for the best installation price too. Today I took the tire rim to my buddies at Americas Tire Company where we buy tires, and they installed the rim for free! Thanks P

Dear TW: I really appreciate your prompt response. It is rare these days that one
gets a prompt response over the internet. Naturally, I will spread the good word, and to more than the statistical 10 people. I work in the Outdoor Outfitting Industry, at a one-on-one level with clients, and know how important each of them are to my success. Thank you so much for the GREAT SERVICE!!! BS

Received my muffler today in perfect condition and it appears to be exactly what I ordered. I was pleasantly surprised that I received it so soon after placing the order, thanks for your quick response. I just purchased a 92 5 door turbo and if I should need parts for it you will be hearing from me again. thanks, J

I love http://www.http://www.http://www.thesaabsite.com.com. I've dealt with you guys before and the service was excellent. I purchase a 1987 900S Hatch and I needed several parts, which I purchased through you last year. Before that, I owned a 1986 900S 4 DR. I purchased a 1990 900S 4DR yesterday and I need all of the parts to get it up speed. I've finally found a nice one...Thanks so much. KM

A few weeks ago I talked to you regarding a vibration when my '95 9000CSE was stopped and in gear. The local Saab dealership had gone through considerable dollars and appointments in diagnosing and replacing parts, but never solved the problem. Included was Upper Eng. Mount, Vacuum line (200.00), flex pipe on exhaust, etc. I finally said that I was going to replace all the engine mounts to eliminate the possibility of a bad one. I collaborated with you in regards to diagnosis and you (without looking at the car) stated that it could be one of two things, mounts or Inner Driver. I purchased all the mounts and bushings from you at the time, wanting to eliminate them as the cause. I did not want to honor the local dealership with more business, so I went to one of the mechanics that you identified in (Missouri: G.A. Myles Automotive Services (George - owner 7909 Jaguar Trails Maplewood, MO 63143 PH(314) 645-9969) Please remember that I am from Washington, IL. and the owner of two Saabs (a 900 and a 9000), approximately 170 miles/3 Hours from St. Louis. I arranged a business trip and called to make and appointment on the same day. The phone was answered by Kate (George's daughter). Very gracious and also knowledgeable. I explained that I was coming from out of town, that I had purchased my own parts and the importance of getting in and out in one day. Trust me when I say, for some reason, I just got the feeling that Kate understood and I was not to worry. Upon arrival, I met George. Explained the situation and my frustration. He echoed my discussion with TW from http://www.saabsite.com/. By the way, both are Master Saab Technicians. Upon getting in the car and performing a few tests, he said that he could not confirm a faulty inner-driver. Even though I had already purchased every mount on the vehicle, he said that he would only replace those that he could not absolutely confirm as being in good condition. That evening I called to confirm that the vehicle was complete. Kate had again answered the phone. She explained than the car was finished and that I owed only 150.00. I must admit that I was a little leery, since I was expecting to pay much more. She explained that the problem was a bad transmission mount and that the rest were checked and are fine. I pushed back with, "are you certain that this has fixed the vibration"? And again, "that was all that was causing the problem". The next morning, I was greeted by one of the technicians. He was very courteous as we settled up. Again, leery that the problem was solved, for so little, when the Saab dealership was unable to diagnose the problem after many visits. I was pleasantly surprised upon starting the car and placing it in gear. NO Vibration. After months of appointments and many dollars of frustration with my local Saab Dealership, I can truthfully say that in the future all of my major repairs will be handled through TW at the http://www.http://www.http://www.thesaabsite.com.com and George Myles. It says a lot when I am willing to coordinate trips or days off to travel to St. Louis, rent a car and potentially pick up the cost of a motel. I am particular when it comes to the maintenance of my vehicles, George (and TW) deliver on Customer Satisfaction and it is worth it to me. Feel free to use the above as a testimonial. Thank you, RFH

Hi Gang...I just bought a '96 Saab 900s and ordered some small parts. Very fast shipping and great service! Thanks so much for being an awesome resource for Saab owners! RW

I wanted to say thanks for the advice on replacing my Alternator Bushings and replacing the brake pads and rotors. Got it all done and everything is working great! The parts came very quickly and everything was there that I needed. I have really been enjoying working on the Saab myself plus it saved a ton of money! The brake and alternator repairs, along with repair of the air distribution switch would have cost $1,350 at my local import auto shop. I was able to repair it all myself for about $400 in parts! Wow!! It sure makes owning this car more enjoyable. HF

I am so happy I can't find the words! I ordered a few parts for my Saab on Saturday, I just received them on Tuesday! I mean you guys are the BOMB!!!!! I will never order from AutoZone or this other ripe-off foreign parts dealer again. A customer of mine bought a Saab 900 recently and I told him about your site. I can't wait to see him now and tell him how fast you respond to orders. CM

I just received the package. Your service is excellent .... Thank You. GK

I am so happy I can't find the words! I ordered a few parts for my Saab on Saturday, I just received them on Tuesday! I mean you guys are the BOMB!!!!! I will never order from AutoZone or this other ripe-off foreign parts dealer again. A customer of mine bought a Saab 900 recently and I told him about your site. I can't wait to see him now and tell him how fast you respond to orders. CM

You are a pleasure to do business with. Today I got the timing chain! From not having that listed on your www to getting it delivered in a few days is simply amazing. DH

TW, I used the antenna mast procedure on your site and it worked like a charm. The dealer wanted $180B for the procedure. You just saved me $160 and have a customer for life. Thanks! JB

Hello TW, I could not believe it when my wife phoned and told me I had received another part from Protech. The quick response was a very pleasant surprise. Your level of service and integrity is astounding. You deliver what I order promptly , bill me correctly and if there is a problem it is
resolved quickly. Why can't everyone do business like this? MM

Hey. First of all, thanks a lot for that free oil filter on my previous AC tensioner pulley order. Your help, courtesy and phenomenal consistency has been indispensable to me (my car says thanks too ) . Thanks again. -GB

Got them and they are installed .. thanks! .. pleasure doing business with you .. Kevin

Your prices are unbeatable, the professionalism is refreshing, and I look forward to doing business with you again. Thank you, SB

Many Thanks to TW, advice and parts you have given me have been great, I could not ask for better service, keep up the great work you've got a customer for life with me, Thanks Marc

I have been looking at your site for about 1 month now as I was looking for a comprehensive site to help me repair my car ('85 900 SPG) cheaply and properly. Thanks to you for your advice and parts. But the real kicker came when I found out that Jesus is Lord to you also. Thanks for remaining bold in Him.
Daniel

I wanted to write and say thank you for the wealth of information that you have provided on your website. I can't tell you how many things that have gotten fixed on my SAAB since I have been visiting your site. Please keep up the great work because, shade tree mechanics like myself are using your FAQ's section to keep our Saab's alive. BB

Thanks - great site. I have an old Saab and it is helpful just to have the diagrams and listing of the Faqs. I will be ordering parts, as soon as I figure out what my car wants!

This is a incredibly' AWESOME site and you offer a terrific service. Great prices, great service, excellent and very HELPFUL information. Just totally top-notch in every respect. Thanks!! (no reply needed) BN

TW, Thanks for the quick response and service. Yes, the order is correct. I had heard your company was the only place to order Saab parts, and now I know why! I know I will be ordering more in the future. I have a few friends who have Volvo's and I will definitely let them know about your company. Take care and God bless

TW, You were right on the mark with your diagnosis to check for vacuum leaks, unfortunately no other mechanic was able to find the leak until a hose connected to the intake manifold popped out while driving on the hi-way and the car stalled. I opened the hood and it was obvious, patched the hose with a piece of gum to get home, ordered the $1.75 bushing and installed it, the car has been running smooth, power restored, and no more stalling. Thank you very much for your advice and for the low price, original parts you provide.
Very satisfied customer, AH

TW--You were awesome to deal with!! The spark plug wires for my 95 900 were top quality. The service was outstanding. And the shipping couldn't have been quicker. I'd recommend you to any Saab owner. Thanks again, Tony

Thanks again. It was exactly as you guessed in your second email to me, a broken spring. I found the spring in the door, bent the broken corner and refit it to the lock assembly. Just wanted to thank you for your tip. Lee

Thanks for your expertise and lightning fast delivery! From exhaust to brakes, you guys save me mad $$$$., SM

It's very refreshing to find someone out there who doesn't seem ashamed of their Christianity. Thanks...you were an encouragement. May God bless what you're doing, SM

Thanks TW! I needed a fuel pump for my 92 900, TW went above and beyond the call of duty, researching my problem and sending the correct part to my doorstep in less than 24 hrs. Great service. MTS

Wow! Imagine my surprise when I started reading your "about us" page and realized you're Christians!!!

TW- you are the best. You diagnosed my faulty radiator within minutes of receiving my email and had a new one at my door in two days. As a new SAAB owner, I think I've found a goldmine with http://www.http://www.thesaabsite.com.com Thanks. LB

Just a word of appreciation for the fast service provided (I talked on the phone with Tony). I ordered on Sep. 18th at 10:28 and had the parts delivered via UPS by Sep. 19th around 5:00 PM. GREAT service. T

Hi! First, I must give you guys a big appreciation for your FAST service! Ordered a new clutch master cylinder for my 1993 9000 CS yesterday - today I had the part in my hand!! Wow!! You guys are amazing! NS

You guys are awesome. Ordered an antenna mast and it was on my doorstep in less than 24 hours. Sent an e-mail with a tech question and got a response in less than an hour. Why can't more companies operate like you? MF

Hi TW, Thank you again for all your help-- your company has been an incredible resource for me and I have really appreciated everything you all have done in my recent orders. I have happily already recommended you to my father who also owns a Saab, a good friend of mine who is always looking for a good resource for parts and the future new owner of my Saab. JS

I appreciate how on top of things you are, keep up the good work! Thanks, WJ

I have to tell you, your parts are always the best deal. Thanks for being there. CW

Thank you very much for your great extensive website, all your expertise,
your willingness to fully help and offer advice, and also your extremely quick response time. It is always a pleasure to be your customer! Thank you again, Chris

GREAT service! FAST delivery - and a price lower than I was prepared to pay! I'll recommend you to anyone I know who needs Saab parts. RW

Just as you had said the parts you sent were TOP NOTCH!!! I have worked on many cars in my life but I have never had a car so easy to work on. It only took a total of 5 hours for me to change both front disc, install new pads, new spark plugs, rotor button, cap and wires, change the oil, install the new air filter and get my Saab in top shape. I want to thank you once again for the fine quality of not only the parts but the SERVICE! BW

Dear TW: I placed my order yesterday and received it today. I like the quickness and
promptness in your companies work, that's the fastest I have ever received anything. Thanks so much. I will do a lot more business with your company. Thank you, JA

First I have to say thanks. I ordered a radiator and mounting kit from you for my '88 Saab 900 Turbo and it came THE NEXT DAY. Unbelievable service! Thank you. LB

As a first time customer I am very pleased with the competitive pricing and value, quick and reliable shipping, and especially the knowledgeable service provided by TW! You've got the right formula for success - keep up the good work! I am a very satisfied customer, who intends to return real soon! LK

Got it! Great work the order was perfect. Thanks TW

It's 9:30 am here in Utah, and the parts I ordered from you late yesterday afternoon were just dropped off by Airborne! NOW THAT'S SERVICE!!!!!!!!! We expect to keep this car (a white 1991 900 SE Turbo Convertible) forever, and from here on out I'll be contacting you whenever I need parts. DH

I ordered the fan switch as well as some other parts yesterday, and I received them at 10:30am today! I am incredibly impressed with the quality and integrity of service offered by Protech. I will be doing business with
you for the rest of my life. Thank you. ES Helena Montana

Thanks a lot for the quick service when the car was essentially disabled and sitting on jack stands in the garage.

TW, got the parts today install tomorrow just wanted to say thanks for the great service not to mention the great prices. My Saab is my baby. Its show room with 30,000 miles on it bought it new in 89. Keep up the great work. BV

Thank you so very much for taking care of my business, and for being fair in dealing with me. I will probably get a few more "trinket" parts from you, such as bushing, etc. The cracking noise I wanted so desperately to clear up was not the bearing mount, or the strut. As soon as I finished all the work, I drove out of the driveway, and it cracked. I was broken hearted, but......I remembered what you said about tightening up all the members, so I found the sway bar nut ,on the right side was one turn loose. All other nuts were tight. The cracking noise disappeared. One year of annoyance, solved within five minutes. Thank you again. DS

The parts arrived, fit and have been installed. Thanks for the good service and saving me some money! CVS

Thank you for the update. Thus far I am extremely pleased with your attention to customer service, and will definitely utilize you again for any future parts needs. Thanks again, JC

First off let me say that I think your website is great. You have helped me in the past and I was able to purchase a set of brake pads for the front of my 1999 9-5 at a discount over the local dealership. Yahoo! WA

TW: Sorry for the late response. The parts all worked great! Saab is running much cooler now. Repairman that did the install work commented that the parts were top quality from a top quality vendor. Thanks, TB

I wanted to thank you guys for getting me everything on-time, and let you know it all dropped in perfectly. You guys are Great. Thanks Much -- SJK

Your service is really first rate. The parts I ordered on Monday arrived complete on Thursday. Sure beats going to the dealer and paying premium price for the same part and waiting longer to receive the parts. DH

Fantastic service. .better than dealing with SAAB. All the advice given was 1st class...would NOT hesitate to recommend this site/service to anyone...keep up the good work....Dave B / UK

Thanks! You guys are better than the best. I got the distributor in today and I'll put it on tomorrow. SA

Tom, the order I made yesterday arrived today ( you over achiever) and the parts are in the car as of 4:40 pm......That is MY Saab story....Thanks for all your help, GM-In Sunny Florida

Thanks TW. The kit finally arrived today and Lee installed it this afternoon. It's beautiful. Thanks for the way you handled this. We appreciate your responding to us even if only to say you had no new information. We'll check you out for whatever else we need. (Lee is a car project guy -- you'll hear from us until the car meets his specifications... You know.) AA

Got the order today. You have a great site very informative keep up the good work. CG

Man, you guys are FAST!!! I placed the order on Monday @ 5:36 PM and it was here when I got home Tuesday @ 4:00 PM. That's GREAT service. BC

Hi folks, Just a quick note to let you know that everything went fine with the motor mounts. They arrived in just a few days and were installed earlier this week. My mechanic said they are top quality parts and the correct ones. I will certainly consider using http://www.http://www.thesaabsite.com.com if I need
parts in the future. Thanks again.-BG

Just a note to thank you for your prompt response to my order. Received it 4/9/02 and installed the same day. Thanks!!!! AB

Hi TW, Thanks very much for speeding up the shipping. I greatly appreciate that, and so does my Saab. Friday will probably be the last day that DI cassette is going to give me. I also greatly appreciate your contacting me and keeping me informed as to the shipping process, etc. What a terrific company to do business with. Wish I had found you sooner....would've saved me a couple hundred bucks that's for sure MR!

Order arrived, installed and perfect fit (Gee, why am I not surprised)! Thanks for your speedy action. I hope to be able to do more business with you...LD

Hi TW, I just wanted to drop you a note to say thank you for all your help. I am going to put the fan relay in tomorrow and hopefully that will turn off the fans properly. I appreciate your prompt, friendly service. Thanks again, MH

I've been looking for a good source of knowledge to understand the types of problems the Classic 900's experience. You have it. TM

I ordered an antennae mast for my 93 SE and it was delivered the very next day. I can't tell you how surprised and excited I was that the antennae mast was delivered so quickly and installed the same day. Thank you so much! I will recommend your company to everyone. KW

Dear Sir: First let me say That you have one of the finest companies that I have ever dealt with. I ordered the ignition switch, shift lever lockout set, and the shocks for the tail gate. These parts arrived on Tuesday morning which was a pleasant surprise. RN

I received my parts order in two days! Excellent job! MM

I just wanted to write a reply to say how grateful I am for your site and the wonderful service I have received from you. Thank you very much for all the parts you have supplied and for doing so at very reasonable prices. I can not recommend your site highly enough to those that I talk to. Keep up the good work and itÂ’s great to see that youÂ’ve expanded you selection of parts. IÂ’m sure IÂ’ll be ordering again soon Â… my next project is a clutch job for my wonderful car. Again thank you very much for dealing with your orders in such a personable manner. ItÂ’s sites like yours and TSN that keep my car on the road CJ

I used your website to check on the parts number for my car. Unfortunately I am not able to purchase anything from you as it is not logistically permitting due to our distance. However, I hope you do not mind me using your site as reference to anything I needed to find out. I have also recommended your website to my friends and colleagues who are SAAB car owner and they are very pleased and commended for its being very informative. This is especially on the parts. Well done. SK

Hey TW, Just wanted to say "thanks" for your help with the torque arm bushings. Took about 1-1/2 hours on Saturday. Great improvement!! Thanks again, CL

Hello, I just received my order today and the items look Great. Thank you for your assistance with my Saab. The part arrived at not a better time. Last Saturday the exhaust just finally broke off when I was shifting gears, and WOW it was like driving a True NASCAR. Thanks again, CP.

Overall, I'm pleased with the order. It was shipped promptly and I appreciate the notice that one of the parts was discontinued. I also appreciated the free oil filter and the additional discount on the order. I'll definitely order again. Thanks! EK

TW, I really appreciate your personal and expert attention. Tell the Boss I said commendation is definitely in order. If you're the Boss, Thanks and I look forward to doing business with you in the near future. Over and Out. LB

I recently ordered a center muffler and I want to thank you for your great service. BB

TW: You guys at Protech are incredibly efficient! Thanks for the quick delivery of quality parts. The 900T is back on the road. Your quick service and accurately filled orders will assure that I continue to order parts for my aging 900 Turbo from Protech. Thanks again. JC

Got the order, thanks very much, and thanks for the free oil filter! You are awesome! Have a Very Merry Christmas! J

Hi, (Saabsite order 3844342 ) Items arrived yesterday (12/12/01) safe & sound A very professional job. Thanks OT (Portugal)

Just wanted to thank you again for the privilege of borrowing your special wrench (11mm, 3-legged) which worked just great on the special Saab three-armed nuts. This may be old hat to you, but using the part numbers (you furnished me) to obtain and then rebuild the shifter housing in my '89 900 turned out beautifully. To refresh your memory, I needed to replace the front rubber bushing and the front nylon bushing in the shifter housing. I think Saab expects you to remove the big shift rod at the transmission to slide it through these components after the components are in the shift box. Nope - not this kid. I had ordered two each of the bushings, so I decided to experiment and slit the rubber bushing on one side so it would slide over the shift arm, and made two pieces instead of one out of the nylon bushing for the same reason. I assembled the white plastic bottom around this assembly and nailed it all down and filled it with new lube. The shifter works like new now, and I didn't have to jack up the car or re-align the shift arm. SK

Thank you for your excellent service. I rapidly received the correct parts for my car along with helpful advice. I will certainly return for my future Saab needs. Thanks! KE

Great site, great FAQS, great organization of parts. I haven't finished browsing your whole site, but I feel compelled to give you praise and will definitely purchase from you in the future. JS

Your service time is great on your part delivery. I ordered in the morning and got the parts the next day by 1:00 pm. CG

Hi TW, The service was fast, I just received all the parts within a couple of days (I live in Europe). Thank you for the excellent service. I look forward to our next transaction. Sincerely, JL

I'd like to report being delighted by a Saab net sponsor http://www.http://www.thesaabsite.com.com. I ordered two exhaust parts for my '85 turbo last Wednesday afternoon. They had them in stock at a very good price and
they arrived on my doorstep about 26 hours later- and I didn't order overnight delivery either! I had tried to order these same parts through carparts.com last month. After not hearing anything for two weeks I emailed them to check on my order. They told me it would take over a month to backorder the parts
and were canceling my order. Looks like I'll be sticking with http://www.http://www.http://www.thesaabsite.com.com- they understand customer
service. Thanks guys!

K, you guys convinced me! You just gained a very satisfied customer. I called Wednesday afternoon and ordered two exhaust parts for my '85 900. You had them in stock, and they showed up on my doorstep Thursday afternoon- without any expedited delivery! I should add that I had tried to buy these two parts last month- from a Very Big national car parts dealer. It took them two weeks just to get back to me and tell me they didn't have the part in stock and it would take over a month to get it. Needless to say, they lost my business and you now have it. Thanks MK

Hi TW, You have come through again.
I got the Sway bar link and bushings today (just the day after I placed the order) Your instructions were perfect I put it in and the clunking noise is gone. The ball joint looked OK and I guess the rest of the suspension was OK too (but I am certainly no expert). The old link was bent at 45 degrees
it must have hit some road hazard and the bushings were gone. This car is amazing with 225,000 miles it is still reliable. H

I can't thank you guys enough! I ordered on Saturday and I had the parts on Tuesday! That is so incredibly awesome! All of the parts fit perfectly, they were all what I needed! In one day I put all new shock bushings on, new muffler brackets, and a valve cover gasket! It was all perfect! I can't thank you enough really! You guys are THE best Saab parts site EVER! No one is as cheap or as fast as you...You're my only place to shop now! The only place I'll buy Saab parts! Thanks so much, and may I hope and pray that God blesses you and allows you to keep this business going! Thanks so much!!! JW

Just got my order! I will be using you for all my parts from now on!! The Saab dealer in my area is really bad, and over priced too. SM

Thank you kindly Sir, I received my order promptly and securely, thank you
very much "TW" for your sound advice. I am sure you will be hearing from me again!! LPF

I had a question about a Saab I recently Purchased, and response was unbelievable. I now have this site in my favorites. Thanks a Million. J

I love your site! I ordered a few months ago and wanted to let you all know I loved everything about dealing with you all. I was very easy and everything went as planed. Delivery was GREAT! J

"Thank you very much! Your instructions were clear, concise and installing the new
cabin air filter myself was easy and a great way to save the hassle of taking my car in to have it done. The cabin air filter was in desperate need of replacement! I will be posting some photos and a strong endorsement of your WEB site in the next few days. FF

"YOU GUYS ARE LIFESAVERS!!!". KP

Hello Sirs: Just received the fuel pump, it is the right one and thanks for the prompt service. S

I just want you to know that the parts arrived on Friday. Were installed Saturday. and were a great fit. Thanks for your follow-up -- speed of service --- and great prices. Keep up the good work. WF

Hey TW~ I just wanted to let you know that I received my order the day after it was placed. Once again, your service was wonderful! I've already installed the parts and got my car purring again. We both want to thank you!!! Keep up the good work. ST

Ref: order #3388083 for '99 9-3 Brake Pads and rotors. Received order in less than 24 hrs and parts were perfect. Outstanding service. Thanks MD

Great site, made finding and purchasing the part very easy. (I just hope I bought the right part!) TS

Hello TW, I received your UPS ground shipment overnight on Tuesday. What a
wonderful service both your company and UPS. Thank you! I could not be happier. Great price, lightning fast delivery, wonderful service. AM

Hi TW - I just want to thank you for your excellent service. Your prices are
lower (even including shipping) than my local dealer's. Your technical advice has been excellent and helped me a great deal. Keep up the good work ! RM

I got everything yesterday. Very Impressed. Thanks much. JA

Thank you for your hard to beat customer service work. The new turbo unit has been installed and makes my car feel so new again I wonder if I ever had a turbo before!! The old unit was shipped back yesterday.
Will let you know how this one does through it's initial trials. Many thanks. God Bless, MLC

I am very impressed with your site. The ease of use for the parts menus, the on-the-money installation advice and prompt delivery are refreshing to say the least. Thank you for your hard to beat customer service work.

Hi, TW Received the order today-thanks for the prompt service! (And the M&Ms were a nice, TASTY touch.

I appreciate the consideration you showed me on the price increase. The
price reduction (from sky-high) and free shipping is very much appreciated. It demonstrates a real commitment on your part and reflects very well on your company. I am relatively new to the Saab community, and I am very pleased to have discovered your site. It is well organized and works smoothly. The
subsequent email support is great, too. Because of your very competent and
courteous help, I will certainly head to your site first for my future needs. I still have the A/C to fix....

I think you service is fantastic and delivery of parts has been extremely quick. I love the site, it's very easy to figure out the parts I need by my self. I also appreciate the communication. SP

Ordered the stuff yesterday, got here today. I don't *think* I asked for expedited delivery, but thanks for getting the stuff to me in time for some weekend tweaking. Great site, too! I can't think of a part I might need that isn't available on the site. I'm glad there's a Saab supplier like you guys! Keep it up! BM

The order arrived today - very fast! Thanks for the quick service and good prices, I look forward to ordering from you again. Cheers, MD

Just a note to let you know how I feel about your
service. Excellent! Your follow-up and status e-mails were very helpful. Delivery-Excellent! You received my money order on Friday and I received the part Monday morning. Quality-Excellent! Ease of Installation: Easy. The only problem I had was matching the wire color coding. The directions had this marked out and my guess (brown to black) was wrong. Price: Outstanding. The dealer wanted $370 and Gold wing wanted $130 for a used regulator. Thanks. I'll use you people again. J

TW, I got the part I ordered about 10:00 am yesterday and had it in the car about ten minutes later. Thanks for going the extra mile to get the order out the night of our phone call. Your efforts will definitely make me a return customer. Gtr!

Your prices and responsiveness are excellent and I look forward to patronizing you for a long time. GD

The service was excellent, shipping was as promised, and the parts are first rate. Thanks Again, CS

Your latest email confirming my order requested my thoughts on your service.
I guess the confirmation is standardized and includes that request, as I've answered that before. I think you and your service are SUPERB. I don't have to wait hours for a response to my questions, and no-one seems more eager to help. Your thorough knowledge of Saabs instills trust. Your prices aren't
bad either. THANK YOU. JB

I believe your service is excellent. All three times, and more coming, I have used it my items have arrived pronto. Thank you for the great service! Sincerely, DZ

Hi, I'm impressed with the speedy delivery of my order, which arrived today, Tuesday and am very pleased that you sent the "Bougicord" wire set. Thanks. KS

I just wanted to send a huge thanks for tracking me down! I wanted to let you know that I thought it was very kind of you to check in on me. I think ya'll have a great site and do a wonderful job! Keep up the good work. The Saabsite is definitely the first place I will look for all my needs in the future! ST

I received goods on Wednesday and Thursday. I installed those on Friday. Thank you for your quick service. KM

I just wanted to let you know that the products I ordered the other day arrived safely on this Monday. I'm really pleased with the products. Thanks a lot. I'll be in touch again if we need to place another order. MI from JAPAN

I think your service is outstanding. Over the years I have learned that you can not rely on many parts stores. Especially ones in my area, they only carry parts for American cars. I have searched the internet for Saab parts suppliers and you are the only one that appreciates me as a customer. Many stores treat you like you just ruined their day for stopping in. It will kill them to look up the part for you. Besides many sites/stores take several days just to answer a simple question. For as long as I own a Saab, you will be my parts supplier. Being able to view the products on line is great, ordering online is even better. I am a person that loves to do everything from my computer. Your service allows me to do so. When I receive my merchandise, it is always in excellent condition and is exactly what I ordered. I can't tell you how many times I have ordered things from the Saab dealer and when it arrives it is for the wrong car...Don't get me
started about thermostats. Your dedication to making customers happy shows. below, it is very rare for a Company to expla